Freestanding Emergency Department


Frequently Asked Questions about Medical West's Freestanding Emergency Department

  • What is a Freestanding Emergency Department?

    A Freestanding Emergency Department (FED) is open to the public 24 hours a day, 7 days a week for the treatment of emergent medical conditions. Featuring experienced personnel, full-service diagnostic equipment, and 24/7 access; the Medical West FED will provide emergency services equivalent to a hospital-based ED. The only difference is that the FED is conveniently located close to home, instead of on a hospital campus. Should a patient need to be admitted to the hospital, an ambulance is available to immediately transport a patient for direct admission.

  • How is an FED different from a Hospital-based ED?

    The Medical West FED will provide the same emergency treatment that patients receive in a traditional hospital-based ED. The Medical West FED will also honor the same 30-minute ED pledge as the hospital-based ED, saving valuable time for patients.

  • How is an FED different from an Urgent Care Center?

    While we are equipped to handle 'urgent' medical needs, we are not an "urgent care" facility. The Medical West FED is open 24/7 and is staffed by board-certified Emergency Physicians and experienced nursing staff. The primary difference between the Medical West FED and most urgent care facilities is the following:

    • Open 24/7
    • Board-Certified Emergency Physicians
    • Full-Service Laboratory
    • X-ray
    • CT Scan
    • General & Vascular Ultrasound
    • Direct Hospital Admitting
    • Helipad for Air Transport


  • What if I have to be admitted to a hospital?

    Should the need arise, patients will be seamlessly admitted to a hospital via ambulance or air transportation.

  • Do I need an appointment to be seen?

    No appointment is needed. In fact, we don't take appointments at the Medical West FED. If you are in need of non-emergent care and would like to schedule an appointment with a Medical West physician or specialist, please call (205) 966-WEST.